Before you call the Inspector General (IG) Office, please take the following into consideration.
* Be sure you have a problem, not just a peeve.
* Are the cooks turning out lousy chow or was it just one bad meal.
* Give your chain of command a chance to solve the problem.
* Many problems must be addressed to the chain of command for resolution anyway.
* If IG assistance is needed, contact your local IG first.
* IGs at higher commands will normally refer the case to the local IG for action.
* Be honest and do not provide misleading information.
* IGs will discover the truth quickly in most cases, and there are penalties for knowingly providing false information.
* Keep in mind the IG Office is not a policy maker. If a policy is flawed, you can submit a proposed change on DA Form 2028.
* Keep in mind that IGs can only recommend, not order a resolution.
* Only Commanders can order. The role of the IG is to advise the Commander.
* Remember IGs can only resolve a case on the basis of fact.
* Your claim that a supervisor has violated the rules does not make it fact. A claim must be supported with evidence.
* Do not expect instant action on your request. Be patient.
* Investigations take time, and IGs tend to have heavy workloads.
* Be prepared to take “No” for an answer.
* In any case – “Yes” or “No” – the IG will explain why.